“Once again I feel a need to write to compliment you on your excellent and caring staff! As you might know, I was in this morning to participate in a follow-up study. I was greeted as if I was a member of the family who hadn’t been home to visit for a while! All the nurses in the center and especially, Chris were excited to see me and find out how I was doing. I can’t tell you how good it makes a person feel when the staff are genuinely interested in a patient’s health and health care and beyond that, a patient’s life. It makes the challenges of the clinical studies you run much easier to handle. I had a wonderful experience participating in the two-year study and today’s visit was no different. So, keep up the good work! I hope to continue to hear about all of Rochester Clinical Research’s successes from your newsletter and other media outlets. Kind regards,”
L.K., Rochester, NY