Be Part of the Solution

At RCR, we are a team-based organization, emphasizing the value and importance of all employees regardless of their specific roles or the simplicity and complexity of the tasks that they perform. Look below for our currently hiring positions.

Positions we are hiring for:

Job Summary:
The Patient Recruitment Specialist works independently to help recruit and pre-screen potential patients for protocol eligibility.


Duties/Responsibilities:
-Be familiar with the purpose, inclusion, and exclusion criteria, telephone screening scripts,
goals/timelines and scheduling for all enrolling trials
-Telephone pre-screen inbound and outbound volunteers for clinical trial participation
-Pre-identify appropriate volunteers by using the clinical trial management system to review
volunteer’s documented medical history, current medications, and study history to assess
potential eligibility
-Escalate clinical questions to Recruitment Manager as needed
-Learn the medication categories that may be excluded in each protocol
-Stay abreast of protocol amendments and how they affect screening
-Obtain medical records as required per protocol
-Ability to meet metrics requirements that are set by senior management
-Work with the supervisor to achieve recruitment goals and deadlines for each study.


Required Skills/Abilities:
-Excellent people and phone communication skills.
-Solid organizational skills including attention to detail, critical thinking, and multi-tasking skills.
-Ability to work cooperatively and effectively within the team and the organization
-Proficient with G Suite and ability to learn clinical trial management software.
-Ability to adapt quickly to changing work demands


Education and Experience:
-High school diploma or GED, some college preferred
-Medical background, familiarity with medical terminology, or trial experience knowledge preferred

Job Summary:
The Regulatory Specialist will monitor our business processes, preparing any requisite
regulatory submissions and providing support documentation.


Duties/Responsibilities:

-Regulatory Document Processing – Paper and e-Regulatory Systems
-Responsible for the completion, submission, and tracking of all regulatory
documents for all protocols as required
-Responsible for updating applicable forms with staff changes
-Ensure tracking and processing of all updated regulatory items namely Protocols,
Consents, and Investigator’s Brochures. Sets up training logs for updated
documents appropriately.
-Responsible for the completion, submission, printing, processing, and tracking of
all Institutional Review Board (IRB) documents
-Review ICF template changes for other Regulatory Specialists
– Coordinate with the Marketing team for screen tools and advertisement packets for
initial IRB submission.
-Maintain central files
-Issue SOP training to all staff
-Support new staff onboarding with the creation of pertinent accounts
-Support management and regulatory documentation related to satellite or partner
sites
-Assist Study Coordinators and Sponsor monitors with regulatory issues, escalate
complex issues to the Quality & Regulatory Manager as needed
-Assist in preparation for Sponsor and FDA audits
-Ensure a fully executed version is obtained and filed. Update Clinical CTMS with
study status

Required Skills/Abilities:
-Excellent verbal and written communication skills.
-Excellent interpersonal and customer service skills.
-Excellent organizational skills and attention to detail.
-Excellent time management skills with a proven ability to meet deadlines.
-Strong analytical and problem-solving skills.
-Ability to prioritize tasks and delegate them when appropriate.
-Proficient with G Suite.

Education and Experience:

-Bachelor’s degree in a related field or relevant work experience.
-Previous medical office, research, or hospital experience preferred.

Physical Requirements:
-COVID-19 vaccination and masks are required

Wage: $20/hour

Job Summary:
The Administrative Assistant will oversee all receptionist and secretarial duties at our
main entrance desk, providing our clients with outstanding customer service and
support. As the ‘face’ of our company, the successful candidate will be presentable and
friendly, with outstanding people skills.


Duties/Responsibilities:
-Opening and closing of the suite and continuous sanitization throughout the day
-Operate telephone system to answer, screen, and forward calls, providing
information, taking messages and scheduling appointments with patients and
monitors
-Schedule and follow up on ride-share programs with patients (I.E. Uber, Lyft,
Medical Motor Services)
-Greet individuals entering the suite, and check out patients leaving the suite.
-Utilize the site’s Clinical Conductor computer program to schedule visits, arrive and
complete patients, set up studies, ensure study metrics are balanced, ensure
patient ID cards are scanned, update patient information (including screening
numbers, medications, conditions, and contact information) and notes.
-Ensure all no-show patients are followed up
-Prepare charts for patient visits and create patient labels
-Maintain site patient files
-Track and distribute stipends
-Meter mail and deliver to USPS bin
-Type and fax doctor letters – including unblinding PCP and patient letters
-Maintain site calendars
-Inventory and order site supplies
-Create and distribute swag bags to exam rooms
-Check all printers and fax machines for paper, and stock accordingly
-Aid Study Coordinators in source document creation, memos to file, study binder
set up, inclusion/exclusion source set up, and provide administrative support as
needed

-Aid all staff in Microsoft word projects, scanning in documents, etc. as needed.
-Performs other specialized duties as assigned by their manager and business
needs

Required Skills/Abilities:
-Excellent verbal and written communication skills.
-Excellent interpersonal and customer service skills.
-Excellent organizational skills and attention to detail.
-Excellent time management skills with a proven ability to meet deadlines.
-Ability to prioritize tasks.
-Ability to function well in a high-paced and at times stressful environment.
-Proficient with G Suite.


Education and Experience:
-High school diploma or GED
-Previous medical office, customer service, clerical, some medical knowledge
preferred.

Physical Requirements:
-Prolonged periods of sitting at a desk and working on a computer.
-Must be able to lift up to 15 pounds.
-COVID-19 vaccination and masks are required
 
Wage/Salary: $18-20/hour