Our Commitment to Privacy
At Rochester Clinical Research Inc. and www.rcrclinical.com, we are strongly committed to protecting your privacy. You can navigate the majority of our site without giving us any personal information about yourself. However, sometimes we need additional information about you in order to provide the information or services you are requesting.
Your privacy is important to us. To protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on every page of our site, particularly at every point where you may opt to provide us your personally identifiable information.
The Information We Collect
This notice applies to all information collected or submitted on the www.rcrclinical.com site. We collect information in several ways, which are described below:
- On some pages, you can register to receive information on an automated, “alert” basis. The type of information that you can register to receive includes general health or clinical research information such as:
- Clinical research opportunities
- Health news and information
The personal information collected when you register to receive information is your email address. Each time you receive an email alert, you have the option of canceling your registration and removing your email from the database by simply clicking on the unsubscribe link at the bottom of each email alert message.
- On some pages, you may opt to provide us information about yourself if you are interested (a) in serving as an investigator in a clinical study; or (b) in being contacted for a future clinical research opportunity. The information requested from you will be based on your area of interest.
- On some pages, you can register to receive customized information. This information is generally collected on “Contact Us” forms where you can ask a representative to contact you in order to answer questions or provide specific information. You will need to provide as a minimum your name and email in order for us to meet your request. We can serve you better, however, if you also choose to provide your address and contact numbers.
- On some pages, you can choose to register to receive access to webcasts, periodic newsletters, or information on a specific type of study. Generally, the personal information collected when you register to receive this type of information is your name and email address.
How We Use Information
We store the information you provide about yourself in a secure database in order to provide you with the information, products, and/or services you request. The information is stored for the lifetime of the database unless you request that it be removed. We will share your identifiable information only with your prior consent and only with third parties, who would be bound by a confidentiality agreement. The information you provide us about yourself will be shared with Quintiles employees to the extent necessary to accommodate your request. You can also update your information at any time.
For example, if you provide your name, mailing address, telephone and email address and request more information about Rochester Clinical Research, this information will be shared with appropriate Rochester Clinical Research personnel to fulfill your request. This information will not be shared with any outside third parties unless you select the check box to opt in on the registration page. Again, you can change your preferences on the registration page at any time.
We use non-identifying and aggregate information about the use of our Web site to improve the navigation, content, and design of our site. This information may include, for example, the most and least requested pages and the number of users from the U.S. and other countries, among other things.
Finally, unless otherwise excepted below, we would not use your personally identifiable information provided to us online for purposes other than those you requested without also providing you an opportunity to agree or otherwise limit such unrelated purposes.
Except as described above, we will not otherwise use or disclose any of your personally identifiable information, except to the extent reasonably necessary:
(i ) to correct technical problems and malfunctions and when we process your information;
(ii) to protect the security and integrity of our Web site;
(iii) to protect our rights and property and the rights and property of others;
(iv) to take precautions against liability;
(v) to comply with laws or to respond to judicial process;
(vii) to provide information to law enforcement agencies or for an investigation on a matter as applicable or otherwise required or permitted by law.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Additionally, Rochester Clinical Research has issued a global corporate policy for the protection of the confidentiality of individually identifiable information in accordance with applicable laws and regulations, regardless of the nature, source or form of the information.
We receive IP addresses in the normal course of the operation of our Web site. An IP address is a number assigned to you by your Internet service provider so you can access the Internet. Although we do receive IP addresses, we do not use them to identify you personally or disclose them to others.
Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we do not intend to collect or maintain information at our Web site from those we know are under 13 years of age, and no part of our Web site is structured to attract anyone under 13.
Links to Other Web Sites
Our Web site may contain links to other Web sites. You should carefully review the privacy policies and practices of other Web sites, as we cannot control or be responsible for their privacy policies or practices.
Notification of Changes
How to Contact Us
If you have other questions or concerns about these privacy policies, please call us at (+1) 585.288.0890.